HR Coordinator Service Centre

Reference Number
DO/NGN/NIG/HC/13-10-09
Job Title:
HR Coordinator Service Centre
Location:
Lagos
Remuneration:
TBA
Reports to:
HR Transactional Shared Services Manager
Response Deadline:
20/10/2009
Principal Accountabilities:
* Operational/Technical/Professional Results
*Provide logistics support, accurate and comprehensive data to remuneration consultants and comparator companies during remuneration & benefits surveys
* Provide accurate, comprehensive & timely information to payroll for the processing of monthly salaries by updating Qpay with collated & authenticated information from FHRM
* Administer International Assignment immigration documentation process and ensure that the issuing and/or renewal of permits and visas are handled effectively, efficiently and promptly
* Maintain and update employee records as provided by the FHRM’s in the Human Resources Information system, ensuring the integrity of employee data.
* Monitor and report on compliance to the HR records management framework in line with departmental/ Company objectives
* Undertake special & ad hoc HR projects in line with departmental/company objectives
* Documentation of HR processes, procedures, forms and systems
* Administer retirement benefits, confirming eligibility and ensure that exit entitlements are accurate and paid out promptly
* Leadership Results
* Design and run appropriate Human Resources Satisfaction Survey bi-annually ensuring transparency, open and honest feedback on related practices and systems.
* Generate qualitative and quantitative management reports through efficient use of HRIS.
* Provide support for training session’s specific to the needs of the various users of the Human Resources Information System.
* Provide back up support for team as provided in the work distribution schedule.
* Management Results
* Review, develop key company information manuals
* Employee Handbook
* HR Policy Manual
* Review, develop, document and oversee the effective delivery of insurance benefits and claims for:
* Group life Insurance schemes
* Workmen compensation & personal accident
* Develop and report monthly BAT Nigeria Human Resource Scorecard with clear and measurable performance indicators of business priorities and objectives in line with BAT global and regional Human Resources Scorecard
* Develop, implement and monitor company’s third party loan scheme
* Monthly monitoring and reporting of HR Cost
* Document all HR processes for the successful implementation of the SAP project in alignment with the global enterprise plan

* Relationship Results-
* Internal:
* Establish and maintain effective and productive relationships, with all functional HR teams,
* Ensures that an excellent standard of service is provided by the Service Centre to all Functional HR Teams.
* Tracks outstanding queries and ensures that they are resolved satisfactorily within targeted time periods.
* Actively engages with Functional HR Teams to ensure that they are satisfied with service provided
* Internal auditors for the audit of employee information processes

* ExternaL-
* External service providers.
* Government Immigration Department with regards to International Assignee documentation

* Innovation Results-
* Develop and maintain the HR departmental page on Nigeriact in line with the corporate objective of easy access to information
* Provide support in the development, implementation and administration of technology driven tools that significantly enhance the efficiency and effectiveness of HR processes
* Collate, compute and report analysis of key HR data to provide information on progress towards goals and objectives, issues and improvement areas, via HR Scorecard/Dashboard and HR Survey.

Knowledge, Skills and Experience:
* A Degree in the Humanities, Social Sciences or Arts
* Exhibits a high level of initiative, confidentiality & commitment
* 1 -2years tactical experience in Human Resources
* Has strong people skills
* Has excellent communications skills, listening actively and speaking clearly
* Have sufficient IT knowledge/skills to generate, operate and run reports.
* Excellent Interpersonal & leadership skills are also required.
* A high level of decision making, objectivity, creativity & Integrity.
* Due to the changing face of the HR practice, it is imperative that the jobholder can adapt to changes when necessary.

Equity statement:
BAT Nigeria is an equal opportunities employer. All shorlisted applicants will be considered and assessed using the same criteria and recruitment process.
Follow this link to apply: http://www.batwaa.drm-za.com/Default.asp?Job=scb/Details_Page.asp?ProductID=1297 OR Click on the title of this advert